FAQ - Frequently Asked Questions

General

Where can we land?

Generally, we can land everywhere, if there is sufficient space and all permissions exist. Helicopters require a special permission if the plan is to land outside of an airport or make an out of country landing. In cases in which a carrier helicopter should transport goods over a longer distance, further permissions are required. In a normal situation, the pilot would be responsible for gaining all required permissions, and not the client.

How quickly can a load helicopter be ready?

We find the suitable carrier helicopter in a matter of minutes. Permissions should be in place after examining the landing field. You should plan your flight some days in advance. What weather conditions are important when using a helicopter? The cooler the temperature, the more the load can be. According to choice of the carrier helicopter, weather variables can be adjusted to. Some assembly helicopters are equipped with an automatic stabilization program. This lets the pilot determine how to manage the chopper with high winds. With this technique, the flight is able to still be very precise. Sometimes the weather may require us to re-book a flight. If this has to be done short term, then there are no extra fees involved.

How much time should I calculate?

The time spent on travel depends on your particular event. You can determine the duration of your flights, as you schedule for how long the helicopter remains on site. Can the helicopter fly in the dark? Helicopters can fly at night with the proper equipment. The required technology is usually only available in larger choppers. As terms for flights at night are slightly different, they tend to be more costly.

What permissions are required?

We will acquire the proper authorization for a landing outside of an airport. For some landing fields, an authorization may be necessary. The cost of obtaining a landing authorization is usually around 300€. It is the pilot’s responsibility to acquire landing permissions from either the German Federal Aviation Agency or the district government. If a helicopter needs to fly below the minimum flight altitude for any event, appropriate authorization from the Federal Aviation Agency will be required. This special authorization can cost up to 300€ and would be obtained by the selected pilot.

How can it be used?

The uses of a carrier helicopter vary. The possible uses for work flights by a carrier helicopter also vary. In our listing, you find the most frequent uses:

  • Crane replacement, express carrier, freight flight, logging, event-marketing
  • Assembly flight, mast building, antenna assembly, pipeline supervision
  • Works with high voltage equipment, ski elevator or mountain railroads
  • Agricultural flights, Forrest works, plant protection, spray flight, control flight
  • Fire fight, avalanche protection, disaster aid, rescue, provision flight, alps provision
  • Assembly of building materials, climate devices, trees

What are some security measures?

The area that is flown over must be closed off. We have to abide by all security guidelines in the Federal Republic of Germany. Our expert staff can provide all details. Does the load hanging from the rope need to be insured? You can decide whether you would like to insure your load. The flight is insured, and all damages are covered but load itself requires a separate insurance. This is a decision left completely up to the customer. We advise you gladly in the selection of the suitable insurance. Technical data

How much weight can a carrier helicopter lift?

Helicopters with transport capabilities can comfortably carry heavy cargo with a cable extension. Many helicopters in Germany for example, can lift loads that weigh up to 1.300 kg (2866 lbs). The maximum haul weight is 20 tons (44093 lbs). The costs for transport flights are considerably higher for weighty helicopters. Usually these equipped helicopters have to cover longer distances in order to reach the sites of operation. Our experts make sure that our clients get suited with the best-fit helicopter model for their event.

What distances can a helicopter with a heavy load?

We always try to decrease the distance for freight transport in order to avoid the complications that arise whenever roadblocks and complicated authorization procedures become obligatory. When dealing with longer transport distances, it is optimal if the cargo fits in the interior of the chopper. With the proper aircraft, our clients can even transport large containers inside a freight helicopter.

Costs

Do I pay for a quote?

We will calculate costs of your helicopter trip or event free-of-charge. Our services always compute all possible costs that could clearly arise. Likely costs include the flight to and from your destination, authorization and landing fees, inspection fee of the airfield, outlay of a fuel truck, staffing needs, and the actual flight itself.

How are expenses calculated?

We will calculate costs of your helicopter trip or event free-of-charge. Our services always compute all possible costs that could clearly arise. Likely costs include the flight to and from your destination, authorization and landing fees, inspection fee of the airfield, outlay of a fuel truck, staffing needs, and the actual flight itself.

How can I book a flight?

You can book all flights by just calling our office or faxing us your request. All of our future clients are welcome to stop by our headquarters @ Engelshaus in Wuppertal. Engelsstraße 6 Wuppertal, Germany

Which payment methods are available?

Payments can be made via credit transfer, cash, check, or credit card. All flights must be paid in full before take-off.

Is there a cancellation policy?

If there is a short notice cancellation, a fee will be due to cancel the booking:

  • 40% if you cancel 30 days or more prior to the booked service
  • 80% if you cancel up until 8 days prior to the booked service
  • 100% if you cancel within the last 7 days of the booked service

If a client cancels the flight after the helicopter has taken off from its current position, all incurred expenses must be paid. A cancellation during the flight by any customer, or in a case where a different cargo size calls for a shorter flight, the client will not receive a refund. When climate conditions do not allow us to put a chopper in the air, the client has the right to schedule a new appointment with Vendana GmbH. The re-scheduling of an event is free-of-charge.